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We’re eager to share our clients' success stories and demonstrate how preventing social engineering attacks at the help desk can benefit your business—because everyone deserves top-tier cybersecurity.
Video Conference Call - Negative Case
We have all heard about deep fakes in the news that are so convincing that they can be used to socially engineer people on the call to do high value transactions for the caller. Assurance the caller is who they say they are, is provided by Caller Verify so your organization has a mitigation plan for deep fakes!
In this use case, a fraudster, calling via video conference and impersonating a real employee using deep fake technology, requests a high-value transaction. The person actioning the request is compelled by Caller Verify business rules to verify the caller. Since the verification fails, the person actioning the request can refer this incident to the fraud team for further investigation.