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Compliance and Certifications

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CSA STAR Level 1

We have completed the Cloud Security Alliance's (CSA) STAR Level 1: Security Questionnaire (CAIQ Lite for small organizations), which is a self-assessment against the CSA's cybersecurity control framework, Cloud Control Matrix (CCM). This self-assessment is available for public access through the CSA's website.

SOC 2

We are in the process of obtaining our SOC 2 attestation. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants. The SOC 2 report attests to the fact that a company has met specific criteria related to its system’s security, availability, processing, integrity, confidentiality and privacy.

Our Commitment to Security

We prioritize the security and privacy of our users. We understand the trust you place in us and are committed to upholding that trust. Below, you can find details about our security practices.

Organizational Security

Information Security Program

We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. 

Third-Party Audits

Our organization undergoes independent third-party assessments to test our security and compliance controls.

Penetration Testing

We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.

Roles and Responsibilities

Roles and responsibilities related to our Information Security Program and the protection of our customers’ data are well defined and documented. Our team members are required to review and accept all of the security policies.

Security Awareness Training

Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

Application Security

Cloud Infrastructure Security

All of our services are hosted by Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit Microsoft for compliance information: Service Trust Portal Home Page.​

Data Hosting Security

All of our data is hosted in Microsoft Azure databases and services. These databases and services are all located in the United States. Please reference the above vendor specific documentation linked above for more information.

encryption

All data at rest is encrypted at rest with AES. Data is encrypted in transit with TLS 1.2.

vulnerability scanning

We perform vulnerability scanning and actively monitor for threats.

logging and monitoring
 

We actively monitor and log various cloud services. We utilize monitoring services to alert the team in the event of any failures affecting users.

Business Continuity and Disaster Recovery

We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Incident Response

We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.

If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact compliance@techjutsu.com. 

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