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SERVICENOW AI AGENT INTEGRATION
HOW it works
AI help desk. Identity at the core.
ServiceNow Virtual Agent
Secure Identity Verification
MFA: Okta Push • Okta FastPass • Okta TOTP Security Key
Identity Confirmed
User Requests Sensitive Action
Sensitive Action Executed
Account Unlock • Password Reset MFA Reset • Info Access
Incident Logged Automatically
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