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SERVICENOW AI AGENT INTEGRATION

HOW it works

AI help desk. Identity at the core.

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ServiceNow Virtual Agent

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Secure Identity Verification

MFA: Okta Push • Okta FastPass • Okta TOTP Security Key

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Identity Confirmed

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User Requests Sensitive Action

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Sensitive Action Executed

Account Unlock • Password Reset MFA Reset • Info Access

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Incident Logged Automatically

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