Software Company
Problem
The software company needed to reassure their customers by publically committing to elevated security standards. In their security commitment was a statement that their internal help desk would be secured from caller impersonation attacks.
Solution
The software company, whose customers had already registered for Okta MFA to access online resources, implemented Caller Verify to secure their internal help desk. As a result, they were able to confirm at their annual conference that they had met their security goals. Additionally, they discovered a secondary use for Caller Verify. When an employee visited a global office other than their home location, the company used Caller Verify to verify the employee's identity before issuing a physical access card for the office they were visiting.
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Banking
Professional services
Healthcare
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