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AWS Connect integration
Ensure your callers are who they say they are with Caller Verify and AWS Connect IVR.
TechJutsu’s Caller Verify seamlessly integrates with Amazon Connect’s IVR to authenticate caller identity before the conversation reaches an agent. By leveraging secure methods the solution eliminates reliance on weak knowledge-based questions. This reduces social engineering risk, decreases call handle times, and enhances the caller experience, while giving support teams confidence that every interaction begins with verified trust.
Use Case
A Company with 8,500 calls per month and 50% calls automation saves 500 labor hours and $160,000 annually
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