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Luck is Not a Strategy: The Growing Threat of Help Desk Caller Impersonation

Help desk impersonation is on the rise. Don’t leave security to chance—learn how to stop attacks before they start.

Tracey Nyholt

Mar 253 min read

Caller verification is key to call center security. Avoid guessable info, rethink biometrics, use device-based factors.

Tracey Nyholt

Jan 202 min read

We are proud to announce that TechJutsu has been nominated for an award in the Okta Elevate Partner Program.

Tracey Nyholt

Oct 21, 20241 min read

Embracing Gretzky's strategy, cybersecurity must skate to where threats will be, not just where they are.

Tracey Nyholt

Sep 5, 20244 min read

Explore the need for robust caller verification following the CrowdStrike incident, focusing on secure methods beyond passwords.

Peter Steller

Jul 31, 20244 min read

With the rise of social engineering attacks on IT help desks, discover how Caller Verify combats cybersecurity threats.

Peter Steller

Apr 25, 20243 min read